Frequently asked questions
What is the difference between a reverse osmosis fountain and an ultrafiltration fountain?
Ultrafiltration removes bacteria, microplastics and suspended
particles but doesn't filter nitrates, pesticides, heavy metals or
PFAS. Reverse osmosis goes much further, removing these contaminants
through a much finer membrane. The Horizon RO integrates this
technology directly, with no separate unit to install.
Can the Horizon RO really produce water at 95°C?
Yes. The touch interface allows you to select hot water up to 95°C,
ideal for teas, infusions or any preparation requiring near-boiling
water instantly, without waiting for a kettle.
What does UV-C disinfection do on a water fountain?
UV-C lamps continuously disinfect the dispensing area — the part
of the fountain most exposed to ambient air and external contact.
They limit bacterial growth, particularly during extended periods
without use.
Does the Horizon RO replace an under-sink reverse osmosis unit?
Yes, in most cases. It integrates the reverse osmosis system directly
into the fountain, with no separate unit or dedicated tap required.
One appliance replaces the entire installation.
What maintenance does the Horizon RO require?
The Horizon RO includes a smart diagnostic system that simplifies
maintenance tracking. Upkeep mainly involves replacing the filter
cartridges and reverse osmosis membrane based on usage and local
water quality.